Lloyds Banking Group video interview questions (2026-2027)

10 researched questions — 10 reported by real candidates or published by Lloyds Banking Group. Updated August 2026.

  1. 1Why do you want to work for Lloyds?
    Reported by multiple candidatesMotivation & background

    Reported independently by multiple candidates.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  2. 2Why this scheme, and what can you bring to the role?
    Reported by multiple candidatesMotivation & background

    Reported independently by multiple candidates.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  3. 3Tell us about a time you delivered excellent customer service.
    Reported by multiple candidatesPast behavior

    Reported independently by multiple candidates.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  4. 4Tell me about a time something didn't go right and how you solved it.
    Reported by multiple candidatesPast behavior

    Paraphrased from candidate reports.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  5. 5Record video answers tied to a client or case scenario after reviewing case data, alongside numerical-analysis and written questions.
    Reported by multiple candidatesPast behavior· Job Insight Assessment (current graduate/intern route)

    Format reported by candidates; recent exact wordings not published.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  6. 6Would your friends and colleagues say you take ownership of everything you do?
    Reported by a candidatePast behavior

    Reported by a candidate; current applicability may vary.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  7. 7Tell us about a time you had to communicate complex information in an easy-to-understand way.
    Reported by a candidatePast behavior

    Reported by a candidate; current applicability may vary.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  8. 8Tell me how you would effectively manage a busy schedule.
    Reported by a candidatePast behavior

    Reported by a candidate; current applicability may vary.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  9. 9Name five things you think will change in the banking industry in the next five years, and explain how Lloyds can innovatively respond to each one.
    Reported by a candidatePast behavior

    From a 2015 Commercial Banking graduate report.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock
  10. 10What is your biggest weakness?
    Reported by a candidatePast behavior

    From a 2015 Commercial Banking graduate report.

    Answer guide

    Sign in to read what a strong answer should cover.

    Sign in to view guide
    Practice this in the mock

The Lloyds Banking Group hiring process at a glance

  1. 1Application — Choose the exact scheme before planning your preparation.
  2. 2Initial assessment — General and technical graduate schemes take different routes.
  3. 3Job Insight Assessment — Graduate candidates complete role-related response tasks.
  4. 4Assessment centre — The graduate final stage includes several exercises.

Timed mock interview

The Lloyds Banking Group mock uses these researched questions in a one-way video format — 30 seconds to prepare, recorded answers, scored against our calibrated benchmark. Your video never leaves your device.

Take the Lloyds Banking Group mock interview

How the Lloyds Banking Group hiring process works

Lloyds graduate recruitment progresses through online assessment, Job Insight and assessment centre, with different requirements for technical schemes and apprenticeships.

The graduate page describes the later stages. Job Insight combines scenarios and data interpretation with recorded, written and preference responses; questions can be timed or time-recorded. General assessment centres require pre-work, an interview, a group activity and individual exercises. Technical schemes add a technical exercise.

The placement guidance provides a separate description of the candidate journey. Complete the application and the assessment for your placement category. Successful applicants proceed to scenario-based Job Insight tasks, including written and recorded answers. Prepare the assigned pre-work before the assessment centre; technical placements also include a technical exercise.

The apprenticeship FAQ describes possible activities rather than a fixed assessment-day checklist. A skills interview may explore how you approach work. Other possible activities include coaching and problem-solving, or a group task involving a presentation.

About this research

Researched questions
10 — 10 officially published or candidate-reported
Typical format
One-way video; a common setup is 30s prep + ~2 min answers. Employers configure their own timing, question count, and retakes.
Research updated
August 2026 · part of our evidence-labeled video-interview question bank

Best-supported scope: UK early-careers (graduate schemes and internships), where recorded video responses are embedded in the Job Insight Assessment; older standalone graduate video interviews are candidate-reported; hourly/branch roles use a live Teams interview instead.

Reported by multiple candidates5
Reported by a candidate5

These are questions you may encounter — paraphrased from public, dated sources. No one can guarantee the exact questions in your interview, and we never claim to.

Questions for your company and role

  1. Paste a job link, or pick Lloyds Banking Group and type your role.
  2. Get the researched question set with evidence labels, assembled into a balanced six-question practice mock for your role.
  3. Where the research has gaps, role-specific practice questions are generated for you — always labeled as generated, never passed off as reported.

Sources reviewed

Similar companies

9,200+ candidates from MIT, Stanford, Harvard, Yale and 100+ universities have run 101,000+ practice sessions here · HireVue practice scores typically rise 23% by the fifth attempt· 81% of 14,000+ game ratings say “Great”.

MITStanford UniversityHarvard UniversityYale UniversityUC BerkeleyUniversity of PennsylvaniaCornell UniversityBrown UniversityDuke University