Lloyds Banking Group video interview questions

For graduate schemes and internships, Lloyds Banking Group runs a three-stage pipeline before offer. Candidates first submit a short online application (no CV or cover letter required), then complete an immersive online assessment of roughly 60 minutes built around audio clips, written articles, and mock emails, with time-limited and time-recorded questions and a feedback report sent within days. Technology and data schemes replace or extend this with longer role-specific assessments (a 130-minute Technology Engineering assessment, an 80-minute Data Management assessment, and SQL/machine-learning questions for Data Science & AI). Candidate reports suggest about five days to complete the first assessment after applying, though official pages only say "before the deadline".

The recorded video interview now lives inside stage two, the Job Insight Assessment — a roughly 60-90 minute scenario simulation combining data analysis with recorded video responses, written responses, and preference questions. Candidates report around 5-8 video questions tied to a case or client scenario rather than a standalone list of competency prompts. Older candidate reports describe a standalone video interview with widely varying configurations — 10-12 questions with 30 seconds to a minute of preparation and 1-2 minute answers in some accounts, up to 90 seconds of prep and 2-3 minute answers in prep-site descriptions — so expect the exact setup to vary by scheme and year; prep sites also report one attempt per question, though Lloyds does not state a retake policy officially.

Stage three is an assessment centre, run virtually over Microsoft Teams or in person: a case study or individual assessments with 2-3 hours of pre-work, a group exercise, and a one-to-one competency interview, with a chance to meet current graduates. End-to-end timelines of roughly 6-12 weeks are reported. There is no credible evidence that Lloyds uses game-based hiring assessments — the online assessment is an immersive job simulation, not a gamified test.

For hourly and branch roles such as Customer Service Advisor, candidate reports describe an online assessment followed by a video interview and then a live assessment — and Lloyds' official hourly-roles hiring hub confirms a live video interview conducted over Microsoft Teams by a current Team Manager, including role-play. Lloyds recommends the STAR method and answers grounded in its values: Putting Customers First, Keeping it Simple, and Making a Difference Together.