Optum HireVue questions (2026-2027)
10 researched questions — 10 reported by real candidates or published by Optum. Updated August 2026.
1Why do you want to work at Optum / UnitedHealth Group?
Reported by multiple candidatesMotivation & backgroundReported independently by multiple candidates.
Practice this in the mock2Tell me about yourself.
Reported by a candidatePast behaviorReported as a roughly one-minute opening overview.
Practice this in the mock3Tell me about a time when you disagreed with a teammate.
Reported by a candidatePast behaviorReported by a candidate; current applicability may vary.
Practice this in the mock4What is your ideal work environment?
Reported by a candidatePast behaviorReported by a candidate; current applicability may vary.
Practice this in the mock5What kind of manager are you?
Reported by a candidatePast behaviorReported for management and work-style roles.
Practice this in the mock6Describe a moment when you had to make a decision in limited time.
Reported by a candidatePast behaviorReported by a candidate; current applicability may vary.
Practice this in the mock7Describe a moment when you exceeded a customer's expectations.
Reported by a candidatePast behaviorReported by a candidate; current applicability may vary.
Practice this in the mock8Describe a moment when you had to explain a difficult concept.
Reported by a candidatePast behaviorReported by a candidate; current applicability may vary.
Practice this in the mock9Tell me about a time you managed a difficult member.
Reported by a candidatePast behaviorReported for customer service roles, where "member" means a health-plan member.
Practice this in the mock10Is there anything else you think is important for us to know?
Reported by a candidatePast behaviorReported as a roughly one-minute closing question.
Practice this in the mock
The Optum hiring process at a glance
- 1Application — Use the job description to demonstrate the relevant skills and qualifications.
- 2Assessment, if applicable — Some vacancies add an online assessment; timing and format are role-specific.
- 3Review and interviews — The invitation may specify a phone conversation, live video, recorded interview or in-person meeting.
- 4Decision and onboarding — The recruiting team provides the outcome and any required next steps.
Timed mock interview
The Optum mock uses these researched questions in a HireVue-style format — 30 seconds to prepare, recorded answers, scored against our calibrated benchmark. Your video never leaves your device.
Take the Optum mock interviewHow the Optum hiring process works
Optum’s hiring guidance comes through UnitedHealth Group. Some roles require an online assessment, and interviews can be live, recorded or in person. The official resources do not establish a single Optum-wide test vendor or game lineup; the vacancy and invitation determine the format.
The current overview presents application, any applicable assessment, recruiter review, interview and decision/onboarding. Review the vacancy and submit relevant evidence through the online application. Complete any assessment requested for that particular position. Monitor your candidate dashboard; selected applicants receive interview details and next-step instructions.
UHG describes a format in which questions appear on screen and answers are recorded for review. Check whether your invitation is asynchronous or a scheduled conversation. Prepare concise examples tied to the job responsibilities rather than relying on an interviewer to prompt you. Test the camera and audio before starting; keep your delivery clear enough that a reviewer can understand the example without follow-up questions.
About this research
- Researched questions
- 10 — 10 officially published or candidate-reported
- Typical format
- One-way video; a common setup is 30s prep + ~2 min answers. Employers configure their own timing, question count, and retakes.
- Research updated
- August 2026 · part of our evidence-labeled HireVue question bank
Best-supported scope: US and general Optum/UnitedHealth Group roles that include a "digital recorded" one-way video interview, especially early-careers and college hiring; customer service and technology requisitions are the most commonly reported.
These are questions you may encounter — paraphrased from public, dated sources. No one can guarantee the exact questions in your interview, and we never claim to.
Questions for your company and role
- Paste a job link, or pick Optum and type your role.
- Get the researched question set with evidence labels, assembled into a balanced six-question practice mock for your role.
- Where the research has gaps, role-specific practice questions are generated for you — always labeled as generated, never passed off as reported.
Sources reviewed
- UnitedHealth Group — Our hiring process (names the "Digital Recorded" interview format)
- UnitedHealth Group careers — Digital video interviewing advice (practice question, 3 minutes, re-records)
- UnitedHealth Group Digital Introduction Portal (branded HireVue tenant)
- UnitedHealth Group — Fraudulent recruiting activity ("Modern Hire is the only authorized online interviewing tool")
- Fishbowl thread — UnitedHealth Group/Optum HireVue invite, reported question set
- Glassdoor — Optum interview reviews (recorded-round question reports)
Similar companies
9,200+ candidates from MIT, Stanford, Harvard, Yale and 100+ universities have run 101,000+ practice sessions here · HireVue practice scores typically rise 23% by the fifth attempt· 81% of 14,000+ game ratings say “Great”.
