CompTIA A+ Software Troubleshooting Practice Questions
CompTIA A+ Core 2 (220-1202) · Domain 3 of 4 · 23% of the exam
90 questions in 90 minutes, performance-based questions included, drawn in the official share for each 220-1202 domain, with a score for every domain and a note on every answer.
Free Software Troubleshooting drillA user's browser has become very slow and shows extra toolbars the user did not install. What should the technician do?
Software Troubleshooting on the A+ Core 2 exam
Software Troubleshooting is 23% of A+ Core 2 (220-1202), about 21 of 90 questions. Each question gives a symptom and asks for the cause or the best first fix.
- Share of the exam
- 23% of 220-1202, about 21 of 90 questions
- Our drill
- 10 questions from 44 Software Troubleshooting questions, untimed, a note on every option; one free attempt, unlimited with a pass

What Software Troubleshooting questions test
- Windows: BSOD, degraded performance, boot issues, frequent shutdowns, services not starting, app crashes, low memory, USB controller warnings, slow profile loads, time drift
- Mobile OS and apps: apps that will not launch, close, update or install, slow response, failed OS updates, battery life, random reboots, Bluetooth, Wi-Fi and NFC, autorotate
- Mobile security: unofficial app stores, developer mode, root and jailbreak, spoofed apps, high data use, fake security warnings, leaked data
- PC security: network access problems, desktop alerts, false antivirus alerts, altered files, unwanted notifications, failed updates, pop-ups, certificate warnings, redirection
Sit the full exam under the real clock
90 questions in 90 minutes, performance-based questions included, drawn in the official share for each 220-1202 domain, with a score for every domain and a note on every answer.
Free Software Troubleshooting drillHow to study it
- Look for what changed: a new driver, update or app usually explains the symptom
- Choose the least disruptive fix first: restart, roll back, repair, then reinstall
- Treat renamed, unreadable files as ransomware: isolate the PC first
Common questions
Where do I fix Windows when it will not boot?
The Windows Recovery Environment (Advanced startup) has Startup Repair, System Restore, Uninstall Updates and a command prompt.
Is malware removal part of this domain?
The removal procedure is in Domain 2 (Security); this domain covers recognizing the symptoms of security problems.
90 questions in 90 minutes, performance-based questions included, drawn in the official share for each 220-1202 domain, with a score for every domain and a note on every answer.
Free Software Troubleshooting drillMore A+ Core 2 practice
Sources
We write our own practice questions to help you prepare for the CompTIA A+ and CompTIA Network+ certifications. They are original questions written to CompTIA’s published exam objectives, not real exam questions. Independent practice, not affiliated with or endorsed by CompTIA or Pearson VUE. CompTIA, A+ and Network+ are trademarks of CompTIA, Inc.