CompTIA A+ Operational Procedures Practice Questions
CompTIA A+ Core 2 (220-1202) · Domain 4 of 4 · 21% of the exam
90 questions in 90 minutes, performance-based questions included, drawn in the official share for each 220-1202 domain, with a score for every domain and a note on every answer.
Free Operational Procedures drillWhich document defines how quickly the help desk must respond to and resolve tickets of each severity?
Operational Procedures on the A+ Core 2 exam
Operational Procedures is 21% of A+ Core 2 (220-1202), about 19 of 90 questions. It is how a technician works: documents, changes, backups, safety and conduct.
- Share of the exam
- 21% of 220-1202, about 19 of 90 questions
- Our drill
- 10 questions from 45 Operational Procedures questions, untimed, a note on every option; one free attempt, unlimited with a pass

What Operational Procedures questions test
- Ticketing, asset management, CMDB, SOPs, onboarding and off-boarding checklists, SLAs and knowledge bases
- Change management: rollback plans, sandbox testing, standard, normal and emergency changes, change board approval
- Full, incremental, differential and synthetic full backups, GFS and the 3-2-1 rule, restore testing
- ESD and electrical safety, lifting, fire safety, safety data sheets, battery and toner disposal, UPS and surge suppressors
- Chain of custody, order of volatility, licensing and EULAs, regulated data, AUPs and logon banners
- Professional communication, script types (.bat, .ps1, .vbs, .sh, .js, .py), remote access tools and their risks, and AI policy and limitations
Sit the full exam under the real clock
90 questions in 90 minutes, performance-based questions included, drawn in the official share for each 220-1202 domain, with a score for every domain and a note on every answer.
Free Operational Procedures drillHow to study it
- Know which backup sets a restore needs for each scheme
- For customer service questions, pick active listening and clear expectations
- Match each remote access tool to its use and its security risk
Common questions
Is AI on the A+ exam?
Yes. Objective 4.10 covers basic AI concepts: application integration, appropriate use and plagiarism policy, bias, hallucinations and accuracy, and private vs public AI and data privacy.
Which script types are on A+?
.bat, .ps1, .vbs, .sh, .js and .py, with uses such as automation, restarts, drive mapping, installs, backups and updates.
90 questions in 90 minutes, performance-based questions included, drawn in the official share for each 220-1202 domain, with a score for every domain and a note on every answer.
Free Operational Procedures drillMore A+ Core 2 practice
Sources
We write our own practice questions to help you prepare for the CompTIA A+ and CompTIA Network+ certifications. They are original questions written to CompTIA’s published exam objectives, not real exam questions. Independent practice, not affiliated with or endorsed by CompTIA or Pearson VUE. CompTIA, A+ and Network+ are trademarks of CompTIA, Inc.