WorkKeys Workplace Documents practice
Understand workplace instructions and policies, including the exceptions that change what you should do.
View your results and progress12 short drills · 35-question full test · Worked explanations
All three WorkKeys subjectsLoan equipment return procedure
Return borrowed equipment to the service desk by 4 p.m. on the due date. If the desk is closed, place the equipment in the secure return locker and complete the online return form before 4 p.m. Equipment must never be left outside the desk or beside the locker.
The locker is suitable for undamaged equipment only. If equipment is damaged, keep it secure and call the duty supervisor before the return deadline.
The service desk is closed at 3:40 p.m. on the due date. You notice damage to the item you borrowed. What should you do?
Try this example4,700+ candidates · 68,000+ practice sessions across Game Assessment Prep.
Candidates from 100+ universities and colleges
Choose a practice drill
Try each short drill once with eligible access. A Workplace Documents pass unlocks unlimited drill replays and full tests during your pass.
Instructions & notices
Identify required actions, details and the order of steps.
Policies & exceptions
Apply the right rule when conditions or exceptions change.
Emails & workplace messages
Read for purpose, responsibilities, deadlines and context.
Procedures & decisions
Follow multi-step processes and choose the next action.
Inference & vocabulary
Explain implied meaning and apply a principle to a new situation.
Related documents
Reconcile a policy, its amendments and supporting instructions.
Mixed workplace documents drill
Combine skills and review an explanation after each answer.
Practice by difficulty
Foundation drill
Start with direct information and straightforward decisions.
Developing drill
Compare details and apply instructions under changing conditions.
Intermediate drill
Connect information and work through less direct questions.
Advanced drill
Interpret complex material and justify a decision.
Challenge drill
Combine evidence and test the limits of a plausible conclusion.
These are our practice difficulties, not predicted ACT levels.
Full timed practice
Try a free example
No account needed. Choose an answer to see the reasoning.
Loan equipment return procedure
Return borrowed equipment to the service desk by 4 p.m. on the due date. If the desk is closed, place the equipment in the secure return locker and complete the online return form before 4 p.m. Equipment must never be left outside the desk or beside the locker.
The locker is suitable for undamaged equipment only. If equipment is damaged, keep it in a secure location and call the duty supervisor before the return deadline. The supervisor will arrange a handover and record the return time. Staff must not attempt repairs. A confirmation message from the online form acknowledges receipt of the form; it does not confirm that equipment has been inspected.
Prepare for WorkKeys Workplace Documents
The assessment tests how you understand and apply written information at work. Expect instructions, notices, policies and more complex documents that require you to interpret conditions or draw a supported conclusion.
Full practice uses 35 questions, 55 minutes and five answer choices. No calculator. All practice questions count toward your raw result. ACT’s assessment specification.
Common questions
How long is Workplace Documents?
ACT’s standard Workplace Documents assessment contains 35 questions in 55 minutes. Our timed practice matches that count and time, with five answer choices. Related questions share a document or document set.
Is this Reading for Information?
Reading for Information is the legacy predecessor of Workplace Documents. The current assessment uses redesigned specifications; older names and scores should not be treated as interchangeable.
Do I need specialist workplace knowledge?
Use the information provided in the document. The practice questions supply the workplace rules you need; an answer should follow those rules even when your own workplace does something differently.
When do I see my answers?
Short drills explain each answer after you submit it. Full timed practice keeps all correctness and explanations hidden until you finish or time expires. You can revisit and change full-test answers before finishing.
What does a Workplace Documents pass include?
It covers all Workplace Documents drill replays and full tests for its stated duration. It is separate from Applied Math and Graphic Literacy. Eligible accounts can try each short drill once before buying a pass; saved reviews remain free.
Independent original practice. Not affiliated with ACT. Practice results do not award an NCRC or predict official WorkKeys scores.