Aegon Arctic Shores Assessment
Aegon UK entry careers (summer interns, apprentices, graduates & trainees) and Customer Care Associate roles, plus Aegon Asset Management UK early careers
Aegon UK names Arctic Shores on its own careers site as the "trusted partner" behind the interactive tasks that entry-careers and Customer Care Associate applicants complete after applying, and repeats that naming in its own live Workday job adverts. The careers page says "These are designed by our trusted partner, Arctic Shores"; a Workday advert for a Peterborough Customer Care Associate role uses the plural, "designed by our trusted partners, Arctic Shores" — the same arrangement, worded slightly differently in each place. On the Aegon Asset Management side, an Investment 20/20 trainee advert names the vendor independently: the tasks are "designed and officiated by our partner Arctic Shores (the email will come from them as well!)". Aegon describes the round as tasks rather than questions — they capture "thousands of data points about how you think and behave", with no right or wrong way to complete them — but it never says which tasks, or how many, and no candidate account naming individual tasks at Aegon exists. Scope matters here: Aegon publishes a separate Specialist role assessment route for non-entry vacancies that names no vendor and involves no games at all, so an experienced or specialist hire should not expect this stage.
The process
Stage 1 — Online application (Aegon’s Workday site)
Aegon UK vacancies run through its own Workday board (AUK_JobSite); Aegon Asset Management uses a separate one (AEGONAM). Aegon frames entry hiring around potential rather than credentials: "For Entry Careers, we’re more interested in your potential and behaviours than what’s listed on your CV." Some Aegon Asset Management early-careers adverts additionally ask for short written answers of roughly 250–300 words — that detail comes from a job-board copy of one advert, not from Aegon’s own pages.
Stage 2 — Arctic Shores interactive tasks
Aegon: "Once you’ve submitted your application, you’ll receive an email inviting you to complete a short series of interactive tasks. These are designed by our trusted partner, Arctic Shores, and aim to give us a better understanding of your skills, behaviours, and how you approach different situations." Aegon describes it as task-based rather than question-based — "Instead of answering questions, you’ll complete interactive tasks that capture thousands of data points about how you think and behave" — with no right or wrong way to complete them. The invitation email can come from Arctic Shores rather than Aegon, so check spam.
Stage 3 — Conversation with a Talent Acquisition Consultant
Aegon: "If you’re successful at this stage, you’ll be invited to a conversation with one of our Talent Acquisition Consultants. This chat will focus more on how you think and respond to various scenarios, rather than your experience." Scenario-led, not a walk through your CV.
Stage 4 — Assessment centre (some roles) or an in-person interview
Aegon: "For some roles, you may be invited to attend an Assessment Centre at one of our offices in Edinburgh, Peterborough, or Witham." It runs over a two-hour period and the exercises are built around one fictional organisation, CRAFT (the Creative Resistance Against Forgery & Theft) — they "may include" a situational interview, a mock customer conversation and a group task. Aegon says there is nothing to prepare in advance but recommends watching its CRAFT video and reading its purpose and core behaviours. Roles run without a full centre use a single in-person interview instead.
Stage 5 — Offer and pre-employment checks
Aegon’s job adverts state you must confirm your right to work in the UK, and that accepted offers are followed by a credit and criminal record check plus satisfactory references before you can start.
Specialist and experienced hires — a different route, with no games
Aegon publishes a separate Specialist role assessment page for non-entry vacancies. It describes interviews only: a minimum of three questions on Aegon’s Best Life Behaviours plus role-specific technical questions, sometimes a presentation with the topic given in advance, and for some roles a skills assessment — Aegon names a coding challenge for IT roles and a Microsoft Excel challenge for analytical roles, with at least 48 hours to prepare where possible. Arctic Shores is not mentioned anywhere on that page.
Timing
The tasks arrive by email straight after you submit, and the run can be very short: an Aegon UK Workday advert for a Peterborough Customer Care Associate role posted 11 September 2026 closed on 14 September 2026 with the in-person interview fixed for 21 September 2026 — one week from close to interview. Entry vacancies are advertised as they arise rather than on one annual calendar. On the cycles just gone, Aegon UK’s Edinburgh summer internships closed in mid-January (reported), the Aegon Asset Management Investment 20/20 trainee route closed 1 April 2026, and the Aegon Asset Management NextGen Traineeship closed 14 May 2026 — so the platform and asset-management cycles do not run together. No 2027 early-careers dates were posted on Aegon’s Workday boards as of September 2026; treat these as a planning guide and check Aegon’s own job site for live deadlines.
Sources
- Aegon UK — Entry careers and Customer Care Associate assessment (official)
- Aegon UK — Specialist role assessment: the non-entry route, no vendor, no games (official)
- Aegon UK — Customer Care Associate advert, Peterborough (Aegon’s own Workday)
- Aegon UK — Our departments and entry career programmes (official)
- Aegon Asset Management — Early careers (official)
- Arctic Shores — Support for candidates (vendor)
- SimplyHired — Aegon Asset Management Investment 20/20 trainee advert naming Arctic Shores
- targetjobs — Aegon Asset Management NextGen Traineeship (games-and-tasks step, vendor not named)
Practice the full modern suite
Aegon publishes no task list and no task count — only "a short series of interactive tasks". Arctic Shores says its assessments run to up to nine tasks in general, but it configures each employer’s battery separately, so that is not Aegon’s number. No candidate account naming individual tasks at Aegon could be obtained, and Aegon does not appear among Arctic Shores’ published case-study clients. Anyone selling you a named Aegon task list is guessing — the honest preparation is the full modern Arctic Shores suite below.
Practice the full task suite freeCommon questions
Which Arctic Shores games does Aegon use?
Aegon does not say. Its careers site describes only "a short series of interactive tasks" designed by Arctic Shores, with no task names and no count, and no candidate report naming individual tasks at Aegon could be obtained. Arctic Shores says its assessments run to up to nine tasks in general, but it builds a different battery for each employer and role level, so that figure is not Aegon’s disclosure. Practice the full modern suite rather than trusting any named Aegon line-up you find elsewhere.
How long does the Aegon assessment take?
Aegon does not publish a duration, and Arctic Shores’ candidate guidance gives no universal one either — the estimate arrives in your invitation email. A "20–30 minutes" figure circulates on job boards and prep sites; it could not be traced to Aegon or to the vendor, so treat it as unverified. Plan to sit down for it uninterrupted rather than squeezing it between things.
Does Aegon use HireVue, pymetrics or an aptitude test?
No evidence of any of those was found for Aegon. Some prep sites describe an Aegon process built around "a timed online aptitude test covering logic, verbal and numerical reasoning" lasting one to two hours — that directly contradicts Aegon’s own published process, which has no aptitude test at any stage. The published stages are Arctic Shores tasks, a Talent Acquisition conversation, and then an assessment centre or interview.
Who actually sits this — does it apply to every Aegon role and country?
No. Aegon publishes two different assessment routes and says plainly that "the assessments differ between specialist roles and entry careers roles"; the Specialist role assessment page names no vendor and describes no games — interviews, sometimes a presentation, and for some roles a coding or Excel challenge with at least 48 hours’ notice. The Arctic Shores stage is documented for Aegon UK entry careers and Customer Care Associate roles, plus Aegon Asset Management’s UK early-careers routes. Outside the UK the evidence points the other way: Aegon’s group careers page names a Transamerica internship programme in the USA and a Technical Development Program in the Netherlands but describes no assessment stage, and a live US Aegon Asset Management internship posting described no game or vendor step at all.
Is there a right answer, and can I fail it?
Aegon states there is no right or wrong way to complete the tasks — they are designed to capture how you approach things rather than score correct answers. It is still a sift stage: passing it is what earns the Talent Acquisition conversation. Arctic Shores gives you a practice run before each task, so use it properly; the practice is where you work out the controls, not the scored round.
What should I prepare for the stages after the tasks?
Aegon’s three Best Life Behaviours — "we tune in", "we step up" and "we’re a force for good" — are the interview framework, and Aegon publishes its own example questions against each (building an effective relationship, handling a complaint about your team’s service, staying calm when a tight deadline is derailed, a mistake you made and how you resolved it, what attracted you to Aegon). Aegon says candidates get a minimum of three behaviour questions plus technical questions matched to the role. For the assessment centre, Aegon says there is nothing to prepare but recommends watching its CRAFT video and reading its purpose and core behaviours.
Independent Arctic Shores-style practice. GameAssessmentPrep is not affiliated with or endorsed by Arctic Shores. Task selection, timing and scoring vary by employer; your invitation is authoritative. Process details reflect research as of August 2026 and employers change their assessments.
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